Low Income Home Energy Assistance Program (LIHEAP)

ow-Income Home Energy Assistance Program (LIHEAP) is designed to aid qualifying low-income households (homeowners and renters) in the partial payment of their residential heating costs during the winter season. This program is not designed to pay a household’s total energy costs but will supplement assistance based on several factors, including total household income, household size, dwelling type, and type of heating fuel. LIHEAP can also provide qualified families and individuals with a moratorium for the winter season. This ensures that their energy will not be shut off during a potentially dangerous time of the year.

This program is offered in Dubuque, Delaware and Jackson Counties. It runs from October 1st – April 30th for the elderly (60 years of age or older) and disabled. For other qualified households, the program runs from November 1st – April 30th.

Due to the Covid-19 pandemic the LIHEAP season has been extended and applications are now being accepted until June 30, 2020.

LIHEAP encourages regular heating payments, promotes energy awareness, and encourages reduction of energy usage through energy efficiency, client education, and weatherization. Households that qualify for LIHEAP will automatically qualify for weatherization assistance. To learn more about our weatherization program, please click here.

To qualify for LIHEAP, you must:

  • Reside in Dubuque, Delaware, or Jackson County
  • Meet the federal income guidelines (see below)
  • Pay a vendor (such as a utility company) directly for your primary heating source

A household whose rent is subsidized and has heat included does not qualify for LIHEAP.

To apply you will need to provide:

  • Proof of all household income. This can include paycheck stubs (for the past 30 days), tax forms, social security or disability income, pension income, unemployment income, child support income, and interest income.
  • Copies of heating and electric bills.
  • Social Security cards for all members living in your household.

To apply for LIHEAP online click here, or call or visit your local Operation: New View CAA office.

Eligibility for LIHEAP program participation is established according to the following federal income guidelines. Households must be at or below these guidelines to qualify for the program.

Family Size Annual Income
1 $21,858
2 $29,593
3 $37,328
4 $45,063
5 $52,798
6 $60,533
7 $68,268

For each additional household member, add $7,735 to the annual income.

The LIHEAP program includes an Emergency Crisis Intervention Program (ECIP) which assists those who are facing crisis situations. Crisis situations include preventing disconnection of utilities, repairing or replacing furnaces, providing an emergency delivery, and reconnecting disconnected utility services. In order to qualify for this program, the household must apply and be eligible for LIHEAP. This service is available in Dubuque, Delaware, and Jackson Counties.

Additionally, in the summer we have an Emergency Cooling Program. This program provides fans, when available, to help combat the heat.